From our Customers:
Just a letter of thanks for helping us get the bed and pressure reduction mattress approved. It has been a Godsend with Matt's rods and other problems. We are so grateful to you and your company for making a safe environement for our son! God Bless you all!
Terry
Actually the feedback from has been extremely positive. Staff call it the "cadillac of cribs." They are thrilled they can gain access to the children through the ports, especially in the middle of the night when they are trying to avoid waking the parents. They also stated the side rails lower quietly.
Denise Martinek, MSN, RN
Dear HARD,
We received our new beds and I think we are going to really love them. We just need a new baby to try them out. I guess God will have to help us on that one, but I wanted to thank you for all the work you did to help us out. You really were great to work with. We really appreciate it.
Thanks again,
Cindy
We received our Hard bed in 1996. We love it for it's smooth operation and the quality of the workmanship. Even though the mattress is ten years old it still is supportive and is in good shape. The working of the side rails is smooth and without a catch. It is extremely safe and there has been no incidence of injury to our daughter in the entire time we've had the bed. We have moved it 5 times, and each time the bed came apart and went back together without a problem. Professional care givers who have seen it are amazed at it's design as opposed to a standard hospital bed. The mattress is close to the side rails so there is no danger of getting caught in between, a situation we experienced first hand when we tried a standard hospital bed. For us, this is the best "clinical" piece of equipment we have purchased. We would recommend the bed and the company to anyone who is looking for a bed for a loved one in need of safety and comfort for sleeping. The people at Hard Corp. are helpful, patient and full of good information to help make a good decision. Replacement parts are available with a phone call. Insurance billing is not a problem as Hard is willing to do whatever it takes to be customer friendly.
Thank you to all the great people who ARE Hard Corp. Your company should be a shining example of what a service company should be. Your help and experience make dealing with a complicated system a little easier.
Sincerely,
Norm and Cindy M.
Michigan
Thank you and God Bless your fine company that is obviously full of dedication and compassion which is so hard to find in any business world today.
Thank You and Most Sincerely,
Tara
Thanks for all your help. You have all done a very good job of working with your clients.
Rev. Hunter
I just wanted to drop you a note to say thank you for all of your help. My sons'
mattress is being delivered today!!!
Thanks again,
Betty
I just wanted to say thank you for making the crib order so smooth. I really enjoyed working with you and look forward to ordering more cribs as our facility grows!
God Bless,
Tracy
Prior to my departure as director of The Children’s Hospital, I had the pleasure of replacing all our cribs with new HARD cribs in the confetti pattern. You would have thought it was Christmas morning in terms of the staff’s response. They loved the cribs from both an aesthetic and functional basis! Now that I've relocated to a different Children’s Hospital, my operation is smaller but the HARD crib reputation is still outstanding! You’re a 10!
Andrea
We love the cribs and I would rate them a ‘10’ in recommending them to someone else. We especially like the adjustable mattress height and the type of mattresses that came with the crib. The color is very friendly for children as opposed to the stainless steel. My staff is asking why I didn’t buy more and I am sure that the PICU staff would appreciate having them there, as well. I will forward our recommendation to their manager as well.
Joan
The “Cribette” is in use in our NICU with a set of preemie twins, co-bedding in it! Staff seems to really like it so far. I really appreciate the responsiveness of your company, from the quote and purchase process all the way through to the follow up. Great job!
Mary
The staff and most importantly the parents are very happy with the new cribs. The families are so positive about the cribs as opposed to the stainless steel cribs of the past that did have an ‘institutional’ look. It really does matter to families when their babies are in our unit for a long time and they see it as an important milestone in their baby’s lives when they are able to graduate from an isolette to an open crib. Thanks for the opportunity to let us tell you how much this means to the families and the staff.
Chris
We absolutely love our cribs and will be ordering more.
Laurel
The “Cribette” is working out great. On a scale of 1-10 I would rate HARD’S products a 10 and would recommend their products to a colleague. You always provide me with excellent customer service; prompt and courteous.
Shari
We love the cribs we received. Everything is great! We give a 10 in rating HARD’S cribs and I would definitely recommend these cribs to any other facility.
Leslie
We are very pleased with the “Cribettes”. I would highly recommend them to other institutions and give your company and products a 10!
Vera
We do like your cribs. I would recommend your service and cribs to other hospitals.
Katie